We always have someone on hand to answer your questions. We believe in the timeliness of customer service, and will do everything possible to satisfy our customers. If you have any problems, comments, or suggestions, please contact us.
For questions regarding order status and other after-sales support, log in to My Orders and click on the order you need help with. From the detailed order page, you can easily review order details, track order progress, and request help by submitting a Customer Service ticket. We normally respond to all tickets within 1 working day.
If you need information before you buy, you can start a Leave Message with our online sales representatives. If Leave Message is not available, you will be directed to an online form to submit an inquiry. Once you submit an inquiry, you can track progress and submit updates in My Inquiries.
Whether you’ve always dreamt of your wedding gown or dread searching through an overwhelming number of wedding dresses, we can help you find the perfect dress for your day. In addition to our extensive variety of bridal dresses, we also offer a selection of accessories and bridal party dresses while keeping you up to date on the latest trends. Our goal is to make searching through the selection of wedding dresses as painless as possible so that all you need to focus on is your perfect day, knowing you look perfect in your wedding gown.