The aim that we are here is long term cooperation, if you have any advices about our service, please do not hesitate to contact us or leave us a message, we will try every effort to meet your inquiries. We value all our services and products offered at our website.
Products that are not eligible for return and will be sent back to you at your cost and expense if received by us:
Any product not purchased from ipweddingdresses.com
Any product without a valid, readable serial number, including but not limited to products with missing, damaged, altered, or otherwise unreadable serial number
Any product that is returned without all original packaging and accessories, including the retail box, manuals, cables, and all other items originally included with the product
Any product from which the posted code has been removed from its packaging
Any product that exhibits physical damage
Any product for which you have submitted a mail-in rebate
We will be deeply appreciated for your understanding as return is not accepted in following three cases.
1. The dress can not be returned if the dress is worn, washed, altered, and damaged.
2. You do not measure the size correctly and give us the wrong measurements, so the dress does not fit. (But you can send the dress back at your expense and we alter the dress for you ; alternatively you can alter it at the local repair store.)
3. There is little color difference between the real dress and the pictures owing to the diverse screens, cameras and light which is not avoidable.